CERN bails on Facebook’s Workplace, cites data management concerns
The research organization, which operates the large hadron collider, will instead opt for open-source messaging app Mattermost to replace its trial test of Workplace.
Stories by Matthew Finnegan
Cisco adds AI transcription to Webex Meetings
Integration of Voicea tech to Cisco’s videoconferencing platform enables automated recording and transcriptions of meetings.
Microsoft targets frontline workers with Teams walkie-talkie feature
A push-to-talk option will be integrated with Samsung’s new Galaxy XCover Pro ruggedized handset.
The role of collaboration apps in digital transformation
As more companies find themselves with workers spread across the globe, it's become harder – and more important – to keep employees connected.
Atlassian unveils Forge, its serverless app development platform
Forge is built with AWS’ Lambda function as a cloud-based service platform, allowing developers to build and deploy their own apps for Atlassian products.
Microsoft Teams comes to Linux
Microsoft Teams is now available on Linux, the first time an Office 365 app has been brought to the open source operating system.
How this broker business cut email use by 30% after Slack rollout
With employees feeling bombarded by email, and important messages getting lost in the mix, TD Ameritrade execs decided to embrace Slack.
Google adds AI smarts to G Suite with Google Assistant and Docs updates
Google’s AI assistant can now be accessed in beta, while Smart Compose has been extended to Google Docs as well as Gmail.
Food fight: Slack and Microsoft trade barbs, sling stats in collaboration app battle
Although Slack led the way on chat-based collaboration software, Microsoft pushed back with its own Teams app. Now, the two companies are battling for enterprise hearts and minds (and users).
Salesforce to expand Einstein Voice Skills so users can create custom voice apps
Salesforce is among a number of tech firms aiming to bring voice to the enterprise, though most users will have to wait until 2021 to access its AI voice assistant.
Claris launches workflow automation tool beta
The Apple subsidiary says its new Claris Connect is designed to connect third-party cloud apps and automate workflows.
Claris launches workflow automation tool beta
The Apple subsidiary says its new Claris Connect is designed to connect third-party cloud apps and automate workflows.
Atlassian expands Jira Service Desk to non-IT biz teams
Atlassian has expanded the focus of its Jira Service Desk to target a wider range of business teams, such as HR, legal and facilities workers.
Zoho launches WorkDrive to put greater focus on teamwork
Zoho’s new file management system will replace Zoho Docs and serve as the underlying document storage platform for all of the company’s 40-plus apps.
Microsoft Teams gets private channels, email integration with Outlook
Microsoft’s work stream collaboration platform is getting a slew of updates, including the long-awaited private channels and new IT admin controls.