Optus: Better IT systems and a separated Telstra would fix customer service
Upgrading IT systems and ensuring a 'level playing field' would lift customer service levels in the Australian telecommunictaions sector, according to Optus.
Upgrading IT systems and ensuring a 'level playing field' would lift customer service levels in the Australian telecommunictaions sector, according to Optus.
Nokia Siemens Networks is the latest to have secured contracts for the rollout of the National Broadband Network (NBN), with the announcement it will supply optical transmission equipment for the fibre network.
Research into mobile premium services by the Australian Communications and Media Authority (ACMA) suggests that while most people are satisfied with the services, many have an interest in limiting how much they spend.
The Legal Services Commission (LSC) in Queensland is looking for a new supplier as it shifts IT services from the Department of Justice and Attorney-General (DJAG).
The South Australian Police rollout of 300 more tasers is going ahead despite concerns that developed when a video was released showing WA Police tasering an unarmed man 13 times.
In its second cloud-centred move in as many weeks, Telstra has announced the expansion of its cloud portfolio to include virtualised unified communications from Mitel.
Western Australian (WA) Police is reporting resource savings and police safety improvements since aerial real time video was introduced in July.
The Queensland Government’s new biometric driver's licences are expected to go live with the next two months following a successful trial in August and September.
Government agency Screen Australia’s decision to move its desktop infrastructure from Apple to Windows has taken longer than expected due to challenges with managing disparate IT systems.
Managed hosting and integrated telco provider Macquarie Telecom (ASX:MAQ) has recorded a profit of $29 million for the financial year ended 30 June 2010.
The Australian Government is establishing a incident reporting database to improve the occupational safety and healthy of miners.
The local ICT industry will face a lack of suitable candidates in five years' time unless more high school students start studying ICT, according to Freelancer.com chief executive, Matt Barrie.
Lars and Jens Rasmussen, founders of Google Maps and Google Wave, have taken out the 2010 NSW ICT Entrepreneur of the Year award in Sydney.
The Australian Communications and Media Authority (ACMA) is encouraging more countries to start anti-spam groups.
Far from a leap of faith, moving to a new cloud environment for its information systems (IS) has added a new lease on life for the IT department of the Seventh Day Adventist Church's South Pacific operations.